What do I need to pay when making a booking?
Once you have requested a booking, we will send you a booking contract which the party leader needs to sign and complete. This then needs to be returned to us within 7 days, together with a cheque for £225 to secure your booking.
Bookings made within 6 weeks of arrival must be paid for in full at the time of booking.

Other than rent, are there any other costs involved?
Yes, we require a fully refundable security deposit per property booked. This is typically £200, but some of our properties require a higher deposit of £300. This is held in case of damage to the property, but please see our full terms and conditions for actions that may result in loss of deposit. There is also a £25 booking fee per property.

When do I need to pay the remaining balance of my holiday?
The full balance is payable not less than 6 weeks prior to your arrival date.

What time is check-in?
Check-in is at 3.30 pm.

What time must I check out?
Check-out is 10.00 am.

Is linen provided at the property?
Many of our holiday homes do not provide linen or towels. We do provide a linen hire service and an order form will come with your contract. Where it is provided and this will be clearly indicted in the property description.

Do any properties have disabled access?
We have a few properties that could be suitable for disabled access. Please telephone the office to discuss you requirements and we will be happy to help.

Can we bring our dog with us on holiday?
Only a handful of our properties accept pets so if this is important to you, please either call the office or use our advanced search facility to find pet-friendly properties.
Where a property accepts pets, arrangements must be first agreed with Wight Locations prior to making the booking and only pets listed on the booking agreement will be allowed. Please note there is limits of 2 dogs per property but no extra charges apply.

Are cots or high chairs provided?
Some of our properties provide cots and high chairs. Where these are not provided, hire is available from Wight Locations and should be requested when making your booking.

Can you help with travel arrangements to the Island?
Yes, we are able to book travel on car ferries on your behalf with either WightLink or Red Funnel. We are very competitive and can usually beat their online booking prices. A form for travel requirements will be sent with your contract. Just fill in the details and we will do the rest!

Can I book a short break or do I have to take the full week?
We are able to offer 2, 3 or 4 night short breaks at most of our properties at certain times of the year.

When will my security deposit be returned?
We aim to return all deposits within 10 working days from the date of departure and a payment will be sent to the lead name on the contract.

What happens if I need to cancel my holiday?
All cancellations must be put in writing to Wight Locations Ltd. We strongly recommend that you take adequate holiday insurance when booking your holiday, as cancellation charges will apply to all cancelled holidays. Please see our terms and conditions for a full breakdown of cancellation charges.

Please read our full terms and conditions prior to making a booking.